Why Does US Cell Phone Service Suck?

Yesterday on my commute to work, I became annoyed with the spotty coverage and slow connection provided by Verizon Wireless. I tweeted my frustration.

Imagine my surprise when AT&T’s social networking Tinkerbell responded to me: “Connect when and where you want with our reliable 4G LTE!”

I found that amusing. The reason I switched to Verizon Wireless was because AT&T was so awful. I bought the first version of the iPhone, with AT&T as the sole carrier. The device was a delightful and innovative glass brick. Great apps, brilliant design, game-changing paradigm shift. Except for that whole wanting-to-make-phone-calls on it issue. For that purpose, it was worthless. That’s what I mean by glass brick. I returned it for a full refund, and got some ugly non-iPhone at Verizon that I actually could make phone calls on.

Once Verizon got the iPhone, I returned to the glass brick, new and improved — now with phone-calling capabilities!

All of which raises the question: Why are telecom services in the U.S. so unconscionably awful? Sure they’re expensive, but at least they are slow and unreliable! We invented most of the technologies so why are they so superior in other countries? continues here

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