AMATEURS
Ask permission.
PROFESSIONALS
Do. Amateurs are afraid they’re going to ruffle feathers, they’re afraid they won’t have success, they want everyone to feel good about them. Professionals know this is an impossibility. Sure, there are amateurs who don’t ask and do heinous things, but they usually don’t even see the landscape to begin with. Decide and then act.
AMATEURS
Manipulate.
PROFESSIONALS
Make their counterparts believe the behavior/solution is to their advantage. No one likes to be manipulated. They don’t mind being influenced, even if it benefits others at the same time. They just don’t want to be a pawn in the game.
AMATEURS
Are all about today.
PROFESSIONALS
Are all about tomorrow. Professionals leave money on the table, they nurture relationships, they know that today’s triumph may not translate into victories tomorrow, that taking a victory lap in the press prematurely is going to backfire and piss people off.
AMATEURS
Love publicity.
PROFESSIONALS
Want to stay out of the news. And if they’re in the news, they like to control the story. Which is why professionals hire expensive PR people, because those PR people know the players, they can influence them and trade horses with them, because they both know they’ll see each other tomorrow.
AMATEURS
Know it all.
PROFESSIONALS
Are always learning. If you don’t learn something important every month, you’re hanging with the wrong people, if you’re hanging with people at all. The web is a fountain of information, but professionals will tell you stuff one on one that they would never put in writing.
AMATEURS
Are about filling up their contacts list.
PROFESSIONALS
Know that it’s who you know, and one key relationship is better than a dozen secondary ones. The pro wants to know the decision maker, the person who can say yes, the CEO of the company, not the head of marketing or development.
AMATEURS
Bitch about the game.
PROFESSIONALS
Play the game, and try to change what they dislike over time.
AMATEURS
Are afraid to bring out the big guns.
PROFESSIONALS
Know when to huff and puff and blow someone else’s house down. The key is to do this consciously, aware of the fallout.
AMATEURS
Boast.
PROFESSIONALS
Don’t talk about their accomplishments unless they come up in the conversation naturally. They don’t need to advertise, they’re already the person.
AMATEURS
Burn the wrong people.
PROFESSIONALS
Burn the right people, if they burn anybody at all. Burning relationships can demonstrate power, but don’t piss off the CEO unless you’ve got a chip to play against them.
AMATEURS
Need to win all the time.
PROFESSIONALS
Know if you never lose, you never really win. If the deal is one-sided, if leverage is overused, it will come back to haunt you.
AMATEURS
Are all flash.
PROFESSIONALS
Are subtle. They fly private, but they don’t tell you. They drive a BMW or a Mercedes, not a Lamborghini. They blend in, they don’t stand out.
AMATEURS
Believe life should be fair.
PROFESSIONALS
Know that life is inherently unfair. And sometimes you have to grease a palm or work a relationship to get what you want.
AMATEURS
Think they’re better than everybody else.
PROFESSIONALS
Never forget where they came from and are aware they can go back there, so they might act entitled, but they usually go out of their way to be nice to the little people.
AMATEURS
Can only see what’s in front of them.
PROFESSIONALS
Are always looking over the hill, around the corner. They’re searching the unknown to see where it’s all going, so they can be prepared when it arrives.
AMATEURS
Think nothing changes.
PROFESSIONALS
Know that everything is constantly changing, they’re not wedded to the past. They don’t lament the death of Main Street and manufacturing, they’re all about the data.
AMATEURS
Put all their eggs in one basket.
PROFESSIONALS
Spread the risk. They know the only person who wins all the time is the one who does not play.
AMATEURS
Have false modesty.
PROFESSIONALS
Own their success. They’re confident.
AMATEURS
Expect to win right away.
PROFESSIONALS
Know that success is elusive and hard fought and that a momentary blip of success at the advent may be just that, momentary.
AMATEURS
Are afraid.
PROFESSIONALS
Are self-assured. They roll with the changes. They don’t get thrown off guard. They’re cerebral. They don’t fly off at the handle. They absorb the loss and figure out how to punch back.
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